Customer Service Assistant

Job Details

We have a new and exciting opportunity for a Customer Service Assistant within a fast-growing business based in Reading, offering Automotive related services. You will be joining a friendly team and providing customer service and administration support.

Your duties will include:

  • Providing friendly customer service and administration support for the Sales Team.
  • Dealing with incoming customer enquiries.
  • Following up on missed payments and appointments.
  • Chasing up any outstanding repairs.
  • Booking in customers for Services/MOTs.
  • Handling any rejected claims and liaising with customers.

The successful candidate will have previous experience of outbound and inbound calls within a customer service role. You will have a friendly and well-spoken telephone manner along with a positive attitude.

If you feel you meet the above criteria, please send in your CV as interviews will shortly be available for selected candidates.

Please note: Due to the unprecedented volume of response we are currently receiving, regrettably, we are unable to respond to every application individually. If you have not heard back from us within 5 days, please assume your application has been unsuccessful. If the situation changes, or another suitable role arises, we will be back in contact.