Renewals Advisor


Job Description


An excellent opportunity has come up to join a well-established Commercial Insurance Business in Sunderland who are currently going through an exciting period of growth. As a Renewals Advisor, you will be communicating with existing clients and encouraging policy renewals. This role is Mon-Fri only and would suit a candidate who has excellent relationship building and account management skills.


  • Contacting existing customers, preparing renewal documentation, and setting up new policies.
  • Building positive relationships and providing competitive quotes.
  • Discussing additional policies to ensure all insurance requirements are covered.
  • Liaising with insurers and underwriters to obtain quotes.
  • Making adjustments to existing insurance policies to suit customer requirements.
  • Focus on motor fleet and liability policies.


  • A minimum educational standard of 5 GCSEs including English and Maths grades A*- C (or equivalent)
  • Strong IT Skills with the ability to learn new software
  • Clear and professional telephone manner
  • Friendly and persuasive communicator who can build relationships easily
  • Strong organisation and problem-solving skills
  • Previous Insurance experience advantageous but not essential

If you think you’re suitable for this role, then please click ‘APPLY’ now!

Recruitment Note

Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.

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